Limited Warranties

The following limited warranties are extended to the original commercial use purchaser and does not apply to floor samples. Warranty coverage begins on the date of purchase. Proof of purchase is required. Warranties are non-transferable to a subsequent owner. Pictures or inspection may also be required. These warranties supersede all previous warranties. In some cases, there will be a pro-rated charge for the time the product was in use. All furniture should be stored in an upright position to allow for proper water drainage. Storing furniture upside down may cause water to accumulate and freeze inside the frame, leading to serious structural damage that is not covered by warranty. Caluco may discontinue any component part such as fabric, paint, etc. at any time. 

Aluminum and Stainless Steel Frames
         1-Year Limited Warranty

If the aluminum or stainless steel frame fails structurally (i.e., broken frame or welds) under normal use or conditions, and falls within the warranty period, and identical materials are unavailable for repair or replacement, Caluco reserves the right to substitute materials of equal or better quality. Caluco will pay within one year from the date of purchase, shipping costs in the continental United States to repair or replace a defective frame. After one year from the date of purchase, the original retail purchaser will be responsible for packing and shipping cost. The warranty covers only normal usage. No warranty applies to any condition resulting from misuse or abuse, or any condition resulting from incorrect or inadequate maintenance, cleaning, or care. Caluco does not warrant against damage caused by acts of nature, exposure to extreme climate conditions, ocean air, exposure to suntan oil or other chemicals, normal fading or weathering, scratching or chipping of the finish.

Woven Resin, Rope and Teak
     1-Year Limited Warranty

If the woven resin, polypropylene rope or teak furniture fails structurally (i.e., broken frame, welds or resin) or if the weave unravels or fades excessively under normal use or conditions and it falls within the warranty period, and identical materials are unavailable for repair or replacement, Caluco reserves the right to substitute materials of equal or better quality. Caluco will pay within one year from the date of purchase, shipping costs in the continental United States to repair or replace a defective frame. After one year from the date of purchase, the original retail purchaser will be responsible for packing and shipping cost. The warranty covers only normal usage. No warranty applies to any condition resulting from misuse or abuse, or any condition resulting from incorrect or inadequate maintenance, cleaning, or care. Caluco does not warrant against damage caused by acts of nature, exposure to extreme climate conditions, ocean air, exposure to suntan oil or other chemicals, normal fading or weathering, or scratching.

                StoneTops
 1-Year Limited Warranty

Stone tops are warranted against manufacturer’s defect for one year. If the stone top fails structurally during normal usage or if the finish peels, cracks or blisters within one year from date of purchase, Caluco will repair, refinish or replace the top.

Cushions and Umbrellas
1-Year Limited Warranty

Caluco LLC extends warranty coverage to the original retail purchaser that all cushions will be free from material and manufacturing defects for one year from the date of purchase. Replacement fabrics may vary in color from the original due to dye lot differences. If within the warranty period identical materials are unavailable for repair or replacement, Caluco reserves the right to substitute materials of equal or better quality. Caluco will pay within one year from the date of purchase, shipping costs in the continental United States to repair or replace a defective cushion. The warranty covers only normal usage. No warranty applies to any condition resulting from misuse or abuse, or any condition resulting from incorrect or inadequate maintenance, cleaning, or care.

C.O.M.fabrics are not covered under this warranty 

    Component Parts
1-Year Limited Warranty

If a component part (glide, bolt, wheel, etc.) fails due to a manufacturing defect within one year from the date of purchase, we will at company option, repair or replace the part, in the original color and style if available, or in a similar color and style if the original has been discontinued. Note: We may discontinue any component part such as fabric, paint, etc. at any time.

Furniture Protector Covers
  1-Year Limited Warranty

Caluco LLC extends warranty coverage to the original retail purchaser that all furniture covers will be free from material and manufacturing defects for one year from the date of purchase. Replacement fabrics may vary in color from the original due to dye lot differences. If within the warranty period identical materials are unavailable for repair or replacement, Caluco reserves the right to substitute materials of equal or better quality. Caluco will pay within one year from the date of purchase, shipping costs in the continental United States to repair or replace a defective furniture covers. 

The warranty covers only normal usage. No warranty applies to any condition resulting from misuse or abuse, or any condition resulting from incorrect or inadequate maintenance, cleaning, or care.

To retain the limited warranty, regular care and maintenance is required. Extra care and maintenance is required in coastal areas.