Frequently Asked Questions

  1. Do you have fabric samples or frame finish Samples?
      Yes, we do provide fabric and frame finish samples. If you are interested in obtaining these samples please contact our customer service at (866) 535-6558 and provide your mailing address. Please note that we do not provide furniture samples.
  2. Do ship to Hawaii or Canada?
      Yes. In order to maintain shipping charges low, it is highly recommended to purchase a full dining set or full deep seating.
  3. How much is freight?
      Freight varies depending on the destination, weight and size. Please contact customer service for an accurate price on the order placed.
  4. How much weight does a chair hold?
      The Santorini, Origin, Milano, San Michelle, and Florence collections can hold up to 450 lbs.
  5. How do you compare to other top brands?
      Caluco offers a stylish, well designed product that can compliment any home or need at an affordable price than other manufacturers. We usually offer the same warranty as other manufacturers at nowhere near the same price.
  6. How do I care for my aluminum furniture and cushions?
      Please keep in mind that aluminum does not rust. If your furniture is scratched you may request touch up paint by contacting our customer service department. We also offer furniture covers to protect your furniture.
  7. How do I care for my cushions?
      It is recommended to keep your cushions indoors during the winter season or use furniture covers to protect them from the rain. If you need to remove stains or dirt, a recommended cleaning solution is to use Dawn dishwashing liquid (2oz.) and 1 gallon of water.
  8. How do I go about in getting custom cushion replacements?
      Please contact our customer service department and request a custom cushion replacement form in where you will provide your contact information and the desired dimensions for your custom cushion.
  9. Are you environment friendly?
      Yes. We use 50% of premium-quality recycled aluminum.
  10. Do you provide dimensions of the cushions?
      No. Our dimensions are customized to our raw materials and dimensions vary if different fabric and/or materials are used.

The Caluco Advantage

We’re a highly responsive, flexible wholesale partner for outdoor furniture dealers and designers across the nation. Our goal is to help your business succeed, because when you grow, we grow too. Accessible pricing, small orders, fast shipping, superb warranties and endless customizing options. Tell us what you need. We’ll make it happen.

Commitment To Service

Even before you place your first order, Caluco is 100% focused on helping your business succeed. It starts with our pricing structure and the unmatched value built into all our outdoor patio furniture collections. Not to mention strict quality control, near-zero shipping damage and near-zero returns.

What Our Clients Say

"Thank you so much for contributing your time, effort and beautiful furniture to our launch event! I greatly appreciate your kindness and generosity in making our night a success. The evening will be remembered with pride."
Rick Amor, Bel-Air Magazine

"I so appreciate your excellent customer service."
Lori, Lori & Company

"Wonderful! Thank you so much for the quick turn around! You have been a great company to work with."
Danielle Macknet

 
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